Privacy Policy

1.1 Limitation of Collection Principle

Inspirall restricts the collection of personal data strictly to information required to maintain network operations, deliver the AI interactive platform, process financial transactions, and personalise experience discovery.

1.2 Personal and Contact Information

Upon the formal initiation of an account registration pipeline or user interaction, Inspirall compiles verified identity data including:

• the user's legal name and profile configuration criteria;
• a verified email address and primary telephone contact number; and
• the user's date of birth, processed strictly to verify contractual capacity and age compliance mandates under this policy.

1.3 Activity Interests and Conversational Chat Input

When the platform's group chat interface is engaged and the proprietary AI module is enabled by the group, data is processed under strict structural limitations:

• the system dynamically processes natural language inputs typed into the chat interface solely to parse out activity interest metrics, desired group booking timelines, and general experience preferences;
• these parsed preferences are converted into de-identified algorithmic activity interest tags utilised strictly to train our internal model and provide customised matching recommendations; and
• our systems do not maintain long-term unformatted conversational transcripts, nor is the platform structurally designed or authorised to process, index, or store sensitive personal information including health profiles, dietary medical histories, or religious criteria.

1.4 Booking and Transaction Metadata

To effectively finalise group reservations executed via the application, Inspirall records data necessary to fulfill commercial transactions:

• the specific history, contents, pricing tier, and scheduling coordinates of bookings made through the platform; and
• logistical customer data passed directly to third-party Experience Providers to confirm event spots. Full banking credentials or credit card digits are systematically isolated, encrypted, and processed entirely by separate, secure transactional gateways.

1.5 Technical Telemetry and Usage Logs

Inspirall passively gathers baseline system analytics and interaction variables to maintain software optimisation and platform security:

• network diagnostics including your Internet Protocol (IP) address, device operating architecture, browser versions, and active session duration metrics; and
• interface diagnostics managed via third-party session diagnostic systems to trace operational system errors, mask text inputs, and patch software bugs.

1.6 Location Data

Subject to the active enablement of device-level positioning sensors or specific browser location configurations, Inspirall processes geographic data:

• precise or approximate coordinate metrics utilised exclusively to recommend nearby localised group experiences and map tour proximities; and
• user-controlled positioning permissions, which may be summarily restricted, deactivated, or revoked by the user at any time via their localized device system settings.

2.1 Primary Operational Purposes

Inspirall uses the information collected for primary purposes essential to the delivery of the platform and the execution of requested services, including:

• providing, maintaining, and securing the group experience platform;
• processing financial transactions and finalising reservations with designated third-party Experience Providers;
• communicating with users regarding account administration, security notifications, and booking confirmations;
• providing technical and customer support; and
• detecting, preventing, and addressing fraud, security breaches, or technical vulnerabilities.

2.2 Personalisation and Recommendations

Subject to compliance with applicable privacy laws, Inspirall uses preference data:

• to analyse extracted activity interests and preferences to deliver personalised group experience recommendations; and
• to distribute marketing communications and platform updates, strictly subject to the user's explicit opt-in consent, which may be withdrawn at any time.

2.3 Internal AI Model Training and Optimisation

To refine and optimise our proprietary technology, Inspirall processes user inputs under strict internal conditions:

• Chat inputs and preferences captured whilst the AI feature is active are utilised solely to train and improve Inspirall's internal algorithms;
• All data utilised for the purpose of internal AI training is handled within Inspirall's secure network architecture and is de-identified or anonymised to ensure individual inputs cannot reasonably be linked back to an identifiable individual; and
• User control is maintained via the platform's "AI Toggle" mechanism. Where the AI feature is selected to "Off" by the user, the platform ceases processing chat dialogue for AI personalisation and model training.

2.4 Regulatory Compliance

Inspirall retains and processes personal information where necessary to comply with relevant legal obligations, statutory reporting requirements, or lawful court orders within the Commonwealth of Australia.

3.1 Prohibition on Commercial Disclosure and AI Data Sharing

Inspirall does not sell, rent, or commercially trade your personal information. Crucially, any conversational text, chat inputs, or activity interest tags captured via the platform are kept strictly within our internal ecosystem and are never disclosed to third-party artificial intelligence developers, external large language model providers, or data brokers.

3.2 Operational Service Providers

Inspirall may disclose personal information to trusted third-party service providers who perform essential technical infrastructure services on our behalf. These disclosures are limited strictly to operational necessities, including:

• secure cloud hosting and data storage providers;
• automated transaction and payment gateways for secure billing processing;
• technical diagnostic, debugging, and session replay tools utilised solely for platform maintenance; and
• administrative email delivery and customer support ticketing systems.

All such service providers are bound by strict contractual confidentiality obligations and are legally prohibited from utilising your data for any secondary purpose.

3.3 Facilitation of Bookings with Experience Providers

When a user finalises an experience reservation through the platform, Inspirall will disclose necessary booking credentials to the designated third-party Experience Provider. This disclosure is strictly limited to information required to execute the reservation, such as:

• the primary booker's name and contact information;
• the date, time, and scale of the scheduled booking; and
• any specific logistical or experience preferences explicitly selected by the user to ensure safe and accurate delivery of the service.

3.4 Platform Group Dynamics and Collaboration

By participating in public or user-initiated group chats and group booking pipelines on the platform, certain user-profile data will naturally be shared with other active platform members. This sharing is limited to:

• your displayed profile name and profile photograph; and
• any conversational text or activity ideas you voluntarily submit into a shared group interface.

3.5 Lawful Disclosures and Legal Compliance

Inspirall may disclose personal information to law enforcement, regulatory bodies, or government authorities within the Commonwealth of Australia if required to do so by:

• a valid court order, statutory warrant, or subpoena; or
• an explicit legislative obligation under Australian law where disclosure is deemed reasonably necessary to prevent imminent physical harm, fraud, or serious breaches of platform security.

3.6 Corporate Restructuring

In the event that Inspirall undergoes a business transition, such as a merger, corporate acquisition, or a total sale of company assets, user databases may be transferred to the successor entity. Any such transfer remains strictly bound by the privacy protections and commitments established within this Privacy Policy.

4.1 Technical and Organisational Safeguards

Inspirall takes all reasonable steps to secure and protect your personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure. In alignment with Australian privacy standards, our security framework includes:

• employing industry-standard cryptographic encryption protocols for data both in transit across the internet and at rest within our server architecture;
• restricting internal employee access to personal data databases through role-based access controls and strict multi-factor authentication protocols;
• implementing systematic de-identification and anonymisation pipelines to strip personal identifiers from preference data before it is utilised for internal AI model training; and
• routinely monitoring and reviewing our technical infrastructure to detect and mitigate potential system vulnerabilities and software errors.

4.2 Inherent Security Limitations of Internet Transmission

Whilst Inspirall deploys rigorous security measures to shield your data, no system of electronic storage or transmission over the public internet can be certified as completely infallible. Consequently, while we take all reasonable legislative and technical steps to protect your personal information, Inspirall cannot provide an absolute guarantee of absolute data security. Transmission of any data to our platform is executed at the user's own risk.

4.3 Data Breach Response Protocols

In the event that an unauthorised data access or security incident occurs that creates a likely risk of serious harm to our users, Inspirall will act in strict accordance with the Notifiable Data Breaches (NDB) scheme under the Privacy Act 1988 (Cth). This includes conducting an immediate assessment of the incident and, where legally mandated, formally notifying the Office of the Australian Information Commissioner (OAIC) and all affected platform users.

5.1 Retention Periods for Identifiable Personal Information

Inspirall retains your identifiable personal information (such as your contact credentials, date of birth, and transaction history) only for the duration necessary to fulfil the primary operational purposes outlined in this Privacy Policy. This period is determined by:

• the active lifecycle of your user account;
• the operational timeframe required to finalise, execute, and verify your group experience bookings; and
• statutory record-keeping mandates under relevant Commonwealth legislation, including financial, corporate, and taxation laws which require certain transaction records to be preserved for up to seven years.

5.2 Retention and Treatment of AI Interest Tags and Preference Data

To support the ongoing optimisation of our internal recommendation systems, data processed by the platform is handled via two distinct mechanisms:

• raw text and conversational strings processed while the AI group chat feature is active are held temporarily in secure, operational caching environments and are systematically cleared or overwritten once preference extraction is complete; and
• interest and activity preference tags extracted by the system are permanently preserved to maintain the structural accuracy of Inspirall's proprietary AI model. Because these tags are completely de-identified and stripped of direct or indirect personal identifiers, they do not constitute personal information under Australian law.

5.3 Disposal and Permanent De-identification Mechanisms

When personal information is no longer required for any authorised operational purpose, or upon the formal closure of a user account, Inspirall complies with APP 11.2 by executing strict data disposal protocols, including:

• irreversibly overwriting and deleting electronic records from primary production environments and active system databases;
• rendering associated records permanently non-identifiable so that data structures can no longer reasonably be linked to any specific individual; and
• ensuring that backup and archival data copies are progressively phased out and securely purged in accordance with standard system lifecycle schedules.

6.1 Right of Access

Under Australian Privacy Principle 12, you possess a statutory right to request access to the personal information that Inspirall holds about you. Upon receiving an access request, we will take reasonable steps to verify your identity before processing the disclosure. Please note:

• access will be provided within a reasonable statutory timeframe, not exceeding 30 days from the date of the request; and
• because interest and preference tags used to train our internal AI are completely de-identified and decoupled from your profile identifiers, they do not constitute personal information and cannot be retrieved or extracted as part of an individual data access request.

6.2 Right of Correction

Under Australian Privacy Principle 13, you have the right to request that Inspirall correct any personal information held on your account that is inaccurate, out-of-date, incomplete, irrelevant, or misleading. We will process corrections free of charge within 30 days of receiving your request.

6.3 Account Deletion and Permanent Data Erasure

You may formally request the total deletion of your user account and associated personal identifiers from our production systems at any time. Upon processing this request:

• Inspirall will permanently delete or de-identify your contact information, profile data, and active preference histories; and
• specific transactional records related to your historic bookings will be retained in a secure archive solely to satisfy legal, corporate record-keeping, and taxation obligations under Commonwealth legislation.

6.4 Right to Object and Opt-Out of Marketing Systems

You maintain complete autonomy over how your data is utilised for communication and promotional indexing. You may exercise these choices by:

• utilising the platform's "AI Toggle" at any time to immediately opt-out of and stop the conversational analysis of chat data for internal AI training and personalisation purposes; and
• opting out of promotional emails, community update newsletters, or marketing distribution channels by executing the "unsubscribe" link embedded within those digital communications.

7.1 Deployment and Categories of Tracking Technologies

Inspirall utilises cookies, web beacons, and pixels to authenticate users, maintain active system sessions, track platform activity, and store foundational configuration variables. In alignment with transparent management standards, these technologies are restricted to three primary categories:

• Essential Cookies which are strictly necessary to deliver core platform architecture, maintain network security, and facilitate secure user login states;
• Analytical and Performance Cookies, including third-party website analytics tools, which collect de-identified telemetry regarding user interactions to help us understand platform navigation patterns and structural traffic volumes; and
• Functional and Preference Cookies which preserve user-selected display configurations, localisation choices, and interface settings.

7.2 Session Diagnostics and Interaction Replay Systems

To actively identify system bugs, map runtime errors, and optimise software stability, the platform integrates specialised third-party session diagnostic and interaction replay systems. The processing of data under this diagnostic framework is governed by strict technical limitations:

• these systems may temporarily log user interaction telemetry, including mouse movements, scrolling paths, non-sensitive text inputs, and programmatic page responses;
• Inspirall configures these integrations to automatically sanitise, redact, and mask text inputs, ensuring that specific user-identifiable criteria or password fields are never captured or transmitted to diagnostic servers; and
• diagnostic data captured via session replays is utilised purely for technical system auditing and platform optimisation, and is completely segregated from our internal AI model training loops.

7.3 User Choice and Cookie Management Safeguards

Users maintain structural control over digital tracking tools. You may configure your internet browser or mobile device operating system to reject all cookies, block specific tracking scripts, or flag when a cookie is being transmitted to your device. If you choose to deactivate or block essential cookies, you acknowledge that certain automated components, booking structures, and interactive features of the Inspirall platform may experience operational failure or cease to function correctly.

8.1 Integration of External Independent Services

The Inspirall platform integrates with external software components and utility platforms to facilitate system monitoring, interface diagnostics, secure billing infrastructure, and traffic analysis. You acknowledge that:

• these external systems may passively compile usage metadata in accordance with their own distinct corporate privacy parameters; and
• these services operate as separate data controllers and are managed independently from Inspirall's proprietary data systems.

8.2 External Hyperlinks and Platform Liability Indemnification

Our digital platform and group chat interfaces may contain active hyperlinks to external, third-party web domains, digital applications, or service marketplaces that are completely independent of our corporate network. Where a user executes an external link and departs the Inspirall platform:

• Inspirall ceases to exercise regulatory or technical oversight over data handling, collection mechanisms, or processing loops;
• we do not endorse, review, or verify the privacy standards, security controls, or terms of use maintained by external web operators; and
• Inspirall explicitly disclaims all legal liability, responsibility, and operational accountability for any personal data breaches, loss, or unauthorised disclosures occurring on third-party digital networks.

8.3 Privacy Terms of Designated Experience Providers

Where Inspirall transfers essential logistical credentials to a designated third-party Experience Provider to finalise a requested booking, that provider assumes data stewardship over the transferred dataset. Users are strongly encouraged to independently review the privacy documentation and data protection policies of the specific Experience Providers they select, as Inspirall does not supervise or guarantee their internal organisational privacy frameworks.

9.1 Age Restriction and Target Audience

The digital platform, commercial booking mechanisms, and internal AI group chat services delivered by Inspirall are designed, structured, and intended exclusively for individuals who are at least 18 years of age. Inspirall does not:

• target its digital marketing, user onboarding, or experience pipelines toward minors or children; and
• knowingly collect, process, or index personal information from individuals under the age of 18.

9.2 Parental and Guardian Intervention Safeguards

In the event that a parent, legal guardian, or primary caregiver becomes aware that a minor under their legal supervision has circumvented platform verification screens and provided personal information to Inspirall, they may initiate immediate remediation by:

• lodging a formal erasure request with our designated Privacy Officer at the contact pathways established in this policy; and
• supplying necessary account identifiers to allow our engineering team to locate and isolate the unauthorised account profile.

9.3 Mandatory Remediation and Summary Erasure Protocols

Where Inspirall discovers through technical diagnostics, account audits, or verified external notification that a registered platform account belongs to an individual under the age of 18, we reserve the absolute right to:

• immediately suspend platform access and terminate the associated account profile without prior notice; and
• securely and permanently delete all identifiable personal data, chat records, and preference parameters associated with that specific account from our primary active databases.

10.1 Overseas Data Routing and Cloud Hosting Infrastructure

Inspirall is a corporate entity registered and operated within the State of New South Wales, Australia. In order to maintain platform availability, deliver real-time AI group chat processing, and secure automated system backups, the personal information we collect may be transferred to, stored at, or processed by third-party service infrastructure located outside of Australia. By utilising our services, you acknowledge that:

• our primary cloud computing vendors, database hosts, and network diagnostic providers may utilise globally distributed data centres and server arrays located in various overseas jurisdictions; and
• your personal information, including transactional metadata and activity preference tags, may be transmitted across international borders to facilitate these core operational cloud services.

10.2 Compliance with Australian Privacy Principle 8

Where personal information is disclosed to an overseas service infrastructure provider, Inspirall takes all reasonable steps to ensure that the recipient handles that data in strict compliance with the Australian Privacy Principles. We mitigate cross-border data risks by:

• executing robust data processing agreements that contractually bind overseas infrastructure vendors to stringent privacy, confidentiality, and data minimisation standards;
• ensuring that all personal information remains heavily encrypted using industry-standard protocols both during cross-border transit and while at rest on global server networks; and
• prohibiting overseas infrastructure vendors from utilising your personal data or preference configurations for their own independent commercial purposes or external marketing initiatives.

11.1 Right of Amendment

Inspirall reserves the right to modify, vary, or update this Privacy Policy at any time to reflect evolving technological systems, internal AI architectural updates, operational advancements, or changing statutory obligations under Australian law.

11.2 Notification of Material Revisions

Where amendments to this policy fundamentally alter your data privacy rights, structural collection thresholds, or internal AI training loops, Inspirall will provide proactive notification. This will be executed by:

• publishing a prominent system alert across the platform interface;
• distributing an administrative notification directly to your registered email address; and
• updating the "Last updated" chronological timestamp displayed at the apex of this document.

11.3 Binding Nature of Continued Use

Your continued access to the platform, engagement with the internal AI group chat systems, or finalisation of experience bookings following the official publication of any privacy policy amendments constitutes a formal legal acknowledgement and contractual acceptance of the revised data management terms.

12.1 Primary Communication Channels

If you wish to execute your statutory rights of data access or correction, submit an account deletion request, or pose operational questions regarding our data processing safeguards, you may formally contact our designated Privacy Officer through the following verified communication pathways:

• Email: privacy@inspirall.ai
• Administrative Office: 81-83 Campbell Street, Surry Hills, NSW, Australia

12.2 Internal Complaint Resolution Procedure

If you believe that Inspirall has breached its statutory obligations under the Privacy Act 1988 (Cth) or mishandled your personal information within the group chat infrastructure, you may submit a formal written complaint to our Privacy Officer. Our internal regulatory response protocol mandates that:

• we will provide an official acknowledgement of your complaint within five business days of receipt;
• our legal compliance team will initiate an internal technical audit to investigate the alleged data grievance; and
• a comprehensive written assessment detailing our findings, remediation steps, or systemic corrections will be delivered to you within 30 days of the initial complaint lodgement.

12.3 Regulatory Escalation

If you remain unsatisfied with our internal response or determination, you maintain the right to lodge a formal complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12.4 Response Timeframes and Statutory Compliance

Inspirall will process and evaluate all privacy-related inquiries, data access applications, or correction requests within a strict statutory timeframe. In accordance with standard Australian privacy law guidelines:

• an initial administrative receipt confirmation will be issued to your registered contact pathway within five business days; and
• a comprehensive, definitive determination regarding your data inquiry will be finalised and delivered within 30 days of the initial lodgement date.

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